Return & Refund Policy
At Deko Design BE, all products are made to order using print-on-demand services provided by Gelato.
Because each item is produced specifically for the customer, we do not accept returns, exchanges, or refunds for change of mind, wrong size, or personal preference.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery with:
-Your order number
-A clear photo of the damaged or defective item
We will review the issue and, if approved, arrange a replacement through our print partner.
Privacy Policy
Information We Collect
When you place an order on Deko Design BE, we collect only the information necessary to fulfill your purchase, such as:
-Name
-Shipping address
-Email address
-Order details
How Your Information Is Used
Your personal information is used solely to process and fulfill your order.
Order and shipping information is securely shared with our print-on-demand partner Gelato, who manufactures and ships your products.
Data Storage
Deko Design BE does not store customer personal data beyond what is required to complete the transaction.
We do not sell, rent, or share your information with any third parties other than Gelato for order fulfillment.
Third-Party Services
Gelato processes your data according to their own privacy and data protection policies. We recommend reviewing Gelato’s Privacy Policy for more details on how they handle personal information.
Product & Fulfillment Policy
All products sold by Deko Design BE are:
-Print on demand
-Produced, packaged, and shipped by Gelato
-Not pre-stocked or mass-produced
Production and shipping times may vary depending on location and product type.
Contact Information
If you have questions about our policies or your order, please contact us at: deko.design.contact@gmail.com
